First Visit Expectations

What to Expect at Your First Visit

From your first visit at The Smile Company, you’ll feel the difference our family approach makes. When you arrive at our Greenville, SC office, our team will greet you warmly and guide you through a brief check-in process. Dr. Thorpe Jacob will sit down with you to discuss your concerns, listen to your smile goals, and review your dental and medical history. We’ll then perform a thorough examination using advanced 3D imaging to get a complete picture of your oral health, jawbone structure, and any areas that need attention.

After your evaluation, we’ll walk you through our findings in clear, easy-to-understand language so you know exactly what’s happening with your smile. You’ll receive a personalized treatment plan, a transparent cost estimate, and information about our flexible payment options to fit your budget. We encourage you to ask questions, share any anxieties, and take the time you need to feel comfortable with the next steps. Our goal is for you to leave your first visit feeling heard, informed, and confident that you’ve found a dental home where your comfort and care always come first.

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30+

Years of experience

Meet Your Dentist

Meet Dr. Jacob

With over 30 years of experience in implant dentistry, Dr. Thorpe Jacob is committed to providing the highest standard of care. Using advanced 3D imaging and guided surgery techniques, every implant is precisely placed for optimal comfort and longevity.

What Our Patients Say

This place is amazing. Please come check them out. Trust me it is worth everything. The staff is amazing and nice just definitely worth saying hi. My confidence when from 0 to 1000 and it looks amazing. Im at a loss for words because im so happy. But like I said if you are looking for implants look no further and come here.

Justin Zollars

1 week ago

Very honest and friendly but at this point I can not take on another bill at this time. Will return after paying a few bills off.

Tom Shawley

3 months ago

I do believe that this was my best decision I have ever made. Dr Jacob and Mathew and Scarlett and the whole experience was amazing. I highly recommend you take the step.

Michael Parris

3 months ago

⭐⭐⭐⭐⭐From day one, The Smile Company has made me feel so welcomed and comfortable. The entire team is incredibly kind, caring, and engaging. They truly take the time to listen, explain everything, and do everything they can to help you. Going to the dentist can be stressful, but they make every visit such a positive experience.I even brought them some homemade cinnamon rolls from my small business, and they showed me so much love and support. That meant more to me than they know. It’s rare to find a dental office that genuinely treats you like family, and that’s exactly how they make me feel.I’m so thankful I found The Smile Company and I highly recommend them to anyone looking for a dental team that truly cares about their patients. Thank you all for everything you do!Also shout to Mr.Matthew and his beautiful wife Mrs.Scarlet and to the Doctor himself Dr.Jacob you have such an amazing team behind you !! I definitely recommend them to anyone !!!!!

ne ne

3 months ago

I TOOK MY MOTHER TO THE SMILE CO. IN GREENVILLE TO SEE DR. THORPE JACOBS. MY MOTHER IS IN HER LATE 70’s AND ⭐️NOT IN THE BEST HEALTH. DR. JACOBS AND HIS STAFF WERE VERY THOROUGH & PROFESSIONAL. MY MOTHER HAD HER UPPER TEETH EXTRACTED, IMPLANT POSTS PLACED AND A NON-REMOVABLE UPPER PLATE IN LESS THAN HALF A DAY. I HAVE BEEN A NURSE FOR 30+ YEARS AND I WAS VERY CONCERNED WITH HOW THINGS WOULD GO. SHE DID ABSOLUTELY WONDERFUL AND NEVER COMPLAINED OF ANY DISCOMFORT. SHE LOVES HER SMILE NOW AND HAS ACTUALLY STARTED PHYSICALLY FEELING BETTER. SHE IS NOW MORE ACTIVE AND OUTGOING. IT HAS CHANGED HER LIFE FOR THE BETTER AND GIVEN HER CONFIDENCE AND A SMILE SHE IS PROUD OF. I HIGHLY RECOMMEND THE SMILE CO. , 5 STARS ALL THE WAY ⭐️

Traci Talbot

4 months ago

I absolutely love this place. Like look forward to going in. It is a very inviting and calm atmosphere. Most of all though everyone knows you by name(which is a really big thing to me). The dental work is amazing. I get so many compliments on how pretty my teeth are. And having Dr. Jacob do them instead of other dentist was the best decision I’ve ever made for myself. I promise it’s worth it. My anesthesiologist was great and so nice and that just makes you feel more comfortable. Dr Jacob’s is so very nice and you can tell he cares a lot towards what the patient wants done. Chrissy has been so helpful from the beginning and explains everything so well to you..I was honestly amazed at how well she described everything that was going to be done and how thorough she was. Matthew and Scarlett were very helpful in helping me get everything set up and they answered every question I had..even though I didn’t have all the questions at 1time. I have a family member that loves the service and care I received and how amazing my teeth look that will be going to see Dr Jacob’s and his staff about getting some of his dental work done. If I were you I would choose this place to have my implants done. The quality and care is exceptional. And as I said the office is a very relaxing place.